Business process outsourcing (BPO)


Essel Software has been moving along with times and came out with dependable solutions for e-commerce transactions.

Business process outsourcing (BPO) involves a client contracting with Esselsoft to perform functions that support the client’s critical business processes. These functions are commonly called back office processes. By contracting with Esselsoft, clients can concentrate on their key business strategies to retain and enhance their market leadership status with higher productivity while we manage and operate the back office processes.

Esselsoft BPO initiative focuses on providing strategic, multi-process, end-to-end business process solutions. This is where with a professional management team with decades of application and functional experience and with a world-class facilities, Esselsoft core competencies support the clients’ technology and outsourcing needs and enable them achieve their business objectives. A holistic approach is adapted to provide clients with integrated business process solutions by applying the best processes, stringent quality, security and compliance standards. The relationship with Esselsoft brings in significant benefits to the clients across business units, related functions and geographic regions.

Esselsoft strength lies in understanding the client’s business processes, culture, vision and goals across industry segments and offering client oriented solutions which are highly reliable creating customer comfort.

Esselsoft portfolio of BPO services include the following:

Call centers/tele services
Claims processing
Data entry/processing
Document handling & management
Forms processing
Loan processing
Transaction processing
Legal database processing
Payroll/benefits processing
Accounts payable/accounts receivable
Accounting services
Billing