What is a turnkey solution?
There are three main components required to accept
payments in online sales: a merchant account,
a shopping cart solution and a secure payment
gateway. These components can be implemented separately
by different providers or they can either be implemented
in combination by web developers, hosting companies,
merchant account providers, Internet service providers
or E-commerce companies or one provider can implement
the entire solution.
A turnkey provider can supply you with all your
system and service needs from hosting a website,
and developing a storefront and catalog system,
to providing a merchant account, building a payment
gateway, and executing payment processing. The
end result is often referred to as an ‘out
of the box’ solution.
A turnkey solution offers
several advantages and disadvantages.
Advantages
Rapid Development:
There is a single point of contact when working
with one company, as compared to a number of contacts
when working with multiple vendors.
Affordability:
Increased competition in the market has forced
providers to offer competitive prices.
Easy Administration: Working
with one company means there is only one bill
to deal with; most turnkey providers offer you
easy access to site content so modifications can
be made.
Guaranteed Price:
A contract is signed with the provider, tying
parties into the quoted price.
High Level Technology
Capabilities Not Required: The provider
builds the entire site, so there is no need for
you to have high-level technical skills.
Disadvantages:
Content Limitations:
Most turnkey solutions provide page templates,
but do not allow for any variation from these
templates.
Content Rights: Since
most turnkey providers develop their own script
and use their own software they may require ownership
of the tools made with the script and software.
Service Commitment:
Some providers may stipulate in the contract how
long they are entitled to service your site.
Portability: The
provider will most likely develop the site using
their own software, which can make it difficult
for other providers to take over if you choose
to move the site.
Choice of a turnkey provider:
Once you decide to use a turnkey provider to build
your E-commerce site, it is recommended that you
develop a list of requirements to track your needs
and assist you select the best provider. The solution
you choose will depend on various factors:
- Business objectives
- Website requirements: These include E-commerce
capability, shopping cart solution required, payment
options offered, security features required and
so on.
- Storage and bandwidth requirements
- Inventory and delivery management requirements
- Design and content requirements
- Marketing services required
- Training provided to the employees
- Reporting and administration tools required
- Affordability
Factors affecting cost
of turnkey solutions:
- Domain name
- Hardware
- Software
- Content



